Executive Practice Management™ Program for Dentists (Online)
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“Bridging the knowledge gap from clinical dentist to business owner”
The goal of this program is to develop dentists’ entrepreneurial business skills and mindset, which should enable them to increase practice efficiencies and focus on serving patients’ needs with an increased quality of life. Dental practices that are soundly managed by knowledgeable dental entrepreneurial business men and women are better positioned for financial growth and sustainability. Thus, allowing the provider to focus on delivery of more affordable, efficient, high quality care for their patients, with an increased profit maximization strategy.
The Executive Practice Management™ Program for Dentists is a comprehensive academic program that bridges the knowledge gap from “clinical dentist” to “business owner.”
This course includes an extensive 13 module program with an online web course “eCommunity,” that is solely customized to dental practice management for entrepreneurial ownership. With the goal of increasing dentists’ business acumen, leadership and communication skills, this innovative program teaches dentists the critical aspects of finance, operations and HR management. From buying (acquisition), building (start-up) or becoming an associate, to debt reduction through overhead control, and wealth accumulation for practice transitions; this program encompasses a business school curriculum customized to executive dental practice ownership.
Topics are divided into 13 modules with each module taught online each month. Instructional methods include digital lecture, hands-on digital workshops, and online supplemental learning between monthly modules. Dentists are proactively involved in the learning process and development of applicable projects/ deliverables that can be implemented into the dental practice immediately. Concepts of basic accounting/bookkeeping, practice financials, employment law, social marketing, staffing, sales forecasting, dental leadership, communications, legal compliance, and wealth accumulation serve as primary content for this course.
Upon completion of this course, the successful students will be able to:
- Define and understand the dental career opportunities and legal ownership types available to dentists.
- Analyze and quantify the major costs and processes associated with building, buying or renovating a dental practice.
- Develop an action plan for their targeted career leadership path and goals.
- Create plans for business, staffing, marketing analysis, and sales forecasting; and create employee, clinical and operating manuals.
- Develop skills to analyze and control practice overhead, debt and equity.
- Define and summarize their entrepreneurial leadership role, personality style and communication skills as a practice owner and employer.
- Build a team that reflects and shares the practice’s Strategic Intent; mission, vision and goals.
- Formulate and evaluate practice financial documents through the use of practice financial data and bookkeeping software.
- Manage and track key practice trends, expenses, and overhead percentages as they relate to industry benchmarks.
- Develop an expanded understanding of insurance plans, contracting, billing, coding, and the appeals process.
- Identify, integrate and manage the requirements for federal, state and local compliance with employment laws, OSHA, HIPAA, HITECH, Omnibus, SDS, GHS and Worker’s Compensation.
- Gain an understanding of the legal requirements of dentists as employers and human resource managers.
- Expand their understanding of the relationship between sound business practices and their impact on practice profitability.
- Create a personal financial plan for wealth accumulation and retirement.
- Establish a path towards retirement and the practice transitions process.
What Our Cohort Members Are Saying
EPM has transformed me as a leader and as a person.
Dr Driscoll’s teaching materials, readings, and in-class exercises were particularly influential and her one-on-one help is a valuable on-going resource that I have and will continue to utilize. I appreciated that Dr Driscoll had Canadian content tailored for me in every module of the course. I strongly recommend this course for all practice owners small or big and at various points of their careers. Escaping the winter once a month in sunny Florida was not bad at all!
— Dr. Al Tarhuni, Canada
BASIS FOR SUCCESSFUL COMPLETION OF THE COURSE:
Achievement of the final certificate of completion will consist of the timely and successful online attendance and completion of activities, assessments, evaluations, and each module’s deliverables within the assigned time frame. Due dates are listed within the course documents and schedule, within the web course. Virtual online attendance at all 13 modules is required. Each monthly Module is listed below.
Module 1 Topic: Dental Leadership and Personality Styles™
- Discussing the importance of dentists as leaders versus managers
- Introducing various organizational and leadership theories
- Identifying various personality styles, traits, and their impact on dental practice leadership
- Assessing personality types through Myers-Briggs testing
- Reviewing strategies for enhancing leadership
- Developing a Leadership Self-Analysis and Plan
- Incorporating the MBTI Personality Profile into the leadership plan
Module 2 Topic: Dental Communication and Team Building™
- Identifying the communication models and theories for entrepreneurs
- Illustrating barriers to successful communication
- Correlating communication skills with productivity and team building
- Identifying strategies to interview, hire, and build a motivated team
- Communication skills for managing patients and staff
- Enhancing communication skills through role playing and oral presentations
- Identifying communication skills needed for conducting performance evaluations, conflict resolution sessions, and improvement plans
- Assessing team building activities and incentive programs
- Evaluating key aspects of successful teams
- Digital presentations and Role Playing activities
- Developing an action plan for team building
- Completing a Communication Self-Analysis and Plan
Module 3 Topic: Build, Buy or Become an Associate/Employee™
- Presenting the different types of career opportunities for dentists
- Defining the different types of practice ownership options, models, and their associated tax benefits vs. liability exposure
- Illustrating and comparing the differences between being an Associate Independent Contractor vs. Associate Employee status
- Discussing the process and components of financing a practice purchase, renovation or start-up
- Estimating major costs and expenses associated with a practice purchase, renovation or start-up
- Written goal setting for future career choice
- Planning and estimating either a 1. Purchase, 2. Renovation or 3. Start-up/New Build
- Building and populating a Decision Matrix in Excel
- Final project to encompass the above three assignments
Module 4 Topic: Business Plan 101™
- Identifying the purpose and use of a Business Plan
- Presenting the different spreadsheets used in a Business Plan
- Illustrating the origins of the spreadsheet’s content
- Reviewing the different sections of a thorough Business Plan
- Completing the worksheets needed for the spreadsheets
- Populating the spreadsheets into the dental Business Plan
- Completing the written sections of the dental Business Plan
- Incorporating both spreadsheets and written sections into the final dental Business Plan
Module 5 Topic: HR & Staffing Your Practice™
- Evaluating HR (Human Resources) and the staffing needs for different practices
- Estimating cost of staff positions, salaries, benefits and compensation packages
- Presenting various dental staffing job descriptions, functions, duties and responsibilities
- Viewing and conducting a current market analysis for staff positions
- Clarifying needed staff positions, functions and responsibilities
- Estimating the cost of the defined staff compensation package
- Developing documented job descriptions and ads
- Creating a Practice Staffing Plan encompassing all components from the above assignments
Module 6 Topic: Practice Financials and Quickbooks™
- Operating QuickBooks financial software
- Presenting basic bookkeeping and accounting concepts
- Introducing and reviewing the purpose of financial statements
- Illustrating the tracking of accounts payable and receivables, payroll, production and collections
- Interpreting a practice’s financial data and statements
- Setting up a dental practice in QuickBooks financial software
- Posting financial data for a practice’s revenue and expenses
- Creating, analyzing and reporting on the correlated financial statements
Module 7 Topic: Operational Overhead and Insurance™
- Analyzing operational costs through software tracking tools
- Determining the percentages and ratios needed for financial viability and growth
- Presenting and tracking practice overhead using MS Office tools and practice software
- Correlating overhead control with increased profitability and practice equity
- Illustrating the impact of overhead control on debt reduction
- Evaluating the dental insurance contracting process and options
- Analyzing fee and reimbursement structures
- Understanding the components of successful dental insurance coding, billing and appeals processes
- Introducing dental insurance billing systems as a team-focused activity
- Creating a Practice Insurance Plan and Insurance Policy for plans accepted, with methods for tracking and maintaining the insurance processes
- Developing a Practice Financial Plan for overhead control, debt reduction and equity building as well as a Practice Financial Policy for both patients and staff
- Defining tools, resources, and staff responsibilities needed for implementing and maintaining both plans (insurance and financial)
Module 8 Topic: Marketing Plan 101™
- Presenting sales, marketing and promotional concepts and theories
- Reviewing contemporary marketing strategies and costs
- Discussing the components of a marketing plan
- Identifying the key aspects of target marketing and social media
- Illustrating the purpose of conducting a SWOT analysis
- Evaluating methodology for tracking marketing efforts
- Creating a marketing budget
- Developing a marketing plan with Implementation Timeframes
Module 9 Topic: Employment Law and Employer Compliance™
- Presenting the federal, state and local employment laws that dentists are required to comply with as employers
- Identifying additional Dental Practice Act regulations and State-specific statutes that impact dental practice management
- Reviewing compliance methodology and strategies as wealth accumulation strategies
- Discussing legal risks, turnover costs, and litigation fees and consequences
- Create the practice’s Risk Minimization Strategy
- Develop the practice’s Legal Compliance Strategy
Module 10 Topic: The Practice Employee Manual and Your Practice Operating/Clinical Manual™
- Reviewing legal issues and trends within dental practices
- Identifying the purpose, need and importance of an updated employee manual and operating/clinical manual
- Illustrating the criteria and requirements of a legally compliant employee manual and operating/clinical manual
- Introducing arbitration and mediation clauses as alternative dispute resolution addendums within employee manuals
- Discussing the purpose and need for an operating and clinical manual that reflects your practice’s specific protocols and procedures
- Creating the practice employee manual and operating/clinical manual
- Developing an implementation and annual review strategy
Module 11 Topic: OSHA, HIPAA, HITECH Act and Omnibus Rules™
- Reviewing the updates and requirements of OSHA, HIPAA, and the HITECH Act
- Maintaining compliance with documentation systems, education, and annual training
- Addressing the purpose and procedures required for maintaining GHS, SDS, Injury, and Needlestick Logs, as well as Drug Log/Inventory requirements for dentists and dental practicesIdentifying Worker’s Compensation issues and practice safety protocols
- Identifying the key components of the HITECH Act “and Omnibus Rules” that impact practice management processesEvaluating strategies for required safety, security and privacy protocols
- Identifying Worker’s Compensation issues, ergonomics, and practice safety protocols
- Developing a Training Schedule and Action Plan for OSHA and HIPAA compliance & requirements
Module 12 Topic: Wealth Accumulation and Your Personal Financial Plan™
- Introducing the time value of money for wealth accumulation
- Addressing barriers to wealth accumulation
- Reviewing retirement planning programs implemented through the practice
- Presenting financial planning, financial planners and financial brokers
- Quantifying wealth accumulation individually
- Developing a personal financial plan
Module 13 Topic: Planning for Retirement and Practice Transitions™
- Presenting strategies for retirement
- Evaluating key components that enable retirement
- Discussing the financial principles needed for retirement
- Addressing the methodology for valuing a practice
- Reviewing the legal requirements for releasing patients
- Discussing end of career options
Optional Assignment Due to Program Graduation:
- Develop a personal retirement plan to include the goals for practice transitions
Annelise Ydstebo Driscoll, MBA, PhD
- Dr. Driscoll is an accomplished Educator, Administrator, Researcher, Published Author and Consultant with approximately 30+ years’ experience in Health Care. She brings with her an extensive background in oral health and dentistry.
- Dr. Driscoll has been in the Healthcare Administrative field for 25 years in private, public and corporate practices of different sizes, before transitioning to 10 years of academic teaching, research, public speaking, published author and peer-reviewed journal editor, and consultative project development in a health executive capacity.
- She completed her Executive MBA from the University of Central Florida, College of Business and her PhD in Public Affairs/Healthcare Administration at UCF’s College of Health and Public Affairs.
- Having spent the majority of her career integrally involved in the business side of dentistry, Dr. Driscoll has a strong passion for providing comprehensive, contemporary, and applicable education to assist dentists in protecting their dental practices and assets.
- Dr. Driscoll is a full time faculty member in the Restorative Dental Sciences Department and the founding Director/Instructor of the Executive Practice Management™ Program for Dentists at the University of Florida, College of Dentistry.
- In addition to teaching DMD students, Residents, and developing the Executive Practice Management™ curriculum at the University of Florida, College of Dentistry, Dr. Driscoll taught at the University of Central Florida, College of Health and Public Affairs in the Health Professions/Health Informatics Management Department.
- She has worked collaboratively as an Affiliate Assistant Professor of Research at the University of South Florida, College of Public Health, Community and Family Health Department, in the area of HPV-related oral cancer and oral systemic correlations.
- She has also built both the FSU Dental Center (Consultative Project) & the UCF Dental Center (Consultative Project then Founding Director of Dental Services).
- Practice Management Systems, Dr. Driscoll’s personalized consulting firm, specializes in large-scale dental facility design, build out and operational projects, one-on-one consulting for dentists on Practice Legal Compliance, Operating Systems Development, and Dental Financial Systems Overhaul for Profit Maximization.
- She has approximately 800 copyrighted works/systems on file with the US Library of Congress’ Copyright Office.
Application and Fees
- This program has been approved for tuition payment under the Post-911 GI bill – please call Vada Cook at 888-550-4590 for details.
- CDP alumni receive a $500 discount off the total fee.
Each candidate must submit a formal application to the College of Dentistry for acceptance into the program. That application must be approved by the Executive Practice Management™ Program Director before the candidate is permitted to enroll in the Executive Practice Management™ Program.
The tuition for the 13-module Executive Practice Management™ Program (182 contact hours) is $13,500.00.* Payment of fees may be handled in one of two ways**: The full tuition may be paid in advance, or a non-refundable deposit of $500 is due within 2 weeks of acceptance of the application into the Program plus first module payment of $1,000 is due two weeks after deposit due date, followed by 12 interest-free consecutive payments of $1,000 each which begin 2 weeks prior to each module.
Approved candidates will be provided a Materials List for items they will need to purchase. Students will need a laptop computer. Hardware specifications and software requirements will be provided to each applicant, along with a basic supplies list for course materials.
*The tuition may be tax deductible; dentists are encouraged to speak to their accountants.
**Please contact us for information on other financial options and longer term financing.
- Course #: 200010
- Location: Online Format
- Tuition: $13,500.00
- Payment Terms
- Full payment at time of acceptance.
- Payable with a non-refundable initial deposit of $500 and $1,000 each module.
- This program has been approved for tuition payment under the Post-911 GI bill –For Post 9/11 GI Bill® (Ch 33) students and VA Vocational Rehabilitation and Employment (Ch 31) students, our tuition policy complies with 38 USC 3679(e) which means Post 9/11 and Vocational Rehabilitation and Employment students will not be charged or otherwise penalized due to a delay in VA tuition and fee payments. For eligibility consideration, a Post 9/11 GI Bill student must submit a VA Certificate of Eligibility (COE) and a Vocational Rehabilitation Student must provide a VAF 28-1905 form. [Please list all additional requirements your school will ask a student to satisfy which are permitted under 38 USC 3679(e)] Please see 38 USC 3679(e) for complete details.GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at www.benefits.va.gov/gibill
- Payment Terms